September 7, 2017 / by admin

Microsoft Dynamics CRM

SAP S/4Hana, the next generation of ERP business suite


Customer experience has become increasingly important for brands, yet there is a significant gap between how companies think they’re doing on delivering great customer experiences and what customers think. We believe companies must think about their customer journey and engagement models differently in today’s world.

Our mission with Customer Engagement solutions from Microsoft Dynamics is to enable companies to deliver amazing customer experiences via intelligent customer engagement. We provide end-to end customer engagement solutions so that companies can deliver customer experiences that are personalized, proactive and predictive. Companies can:

  • Personalize customer experiences by creating end-to-end, outcome-focused journeys that engage customers at the right time and place with the right message.
  • Create proactive experiences by determining the next best interaction with your customer based on context.
  • Make customer engagement predictive by using analytics, internal and external data to identify patterns and predict outcomes.
sales n marketing management


Measure your marketing performance across channels from start to finish so you can bring your marketing vision to life.

financial management


Helps sales professionals transform into top performers who are highly connected and collaborative.

customer service(1)


Enhance ability to deliver a differentiated and consistent engagement experience.



Find social insights about your brand, products, and services to gain a true understanding of sentiment about your business.



Delivering a seamless user experience across tablets and phones, in a ‘configure once, deploy everywhere’ model.



Provides integrated persistence, security, API access, user experience and programming paradigms based on a modern open architecture.